Terms and Conditions

OVERVIEW

This website is operated by Flamenco MTB. Throughout the site, the terms “we,” “us,” and “our” refer to Flamenco MTB. Flamenco MTB offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on an e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least 18 years old, as our products and services are intended for individuals of legal age.

You agree not to use our products for any illegal or unauthorized purpose and not to violate any laws in your jurisdiction while using the Service. A violation of these terms may result in immediate termination of your access to the Service.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your data (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment data is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.

SECTION 3 - PRODUCTS AND SERVICES

Our products are sold exclusively online through our website. Availability, descriptions, and pricing of products are subject to change without notice. While we strive to provide accurate information, we cannot guarantee that all details (such as colors or product descriptions) are error-free or completely accurate.

We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction. All product purchases are subject to our Return Policy.

SECTION 4 - RETURNS AND GUARANTEE

Flamenco MTB offers a 30-day guarantee. Customers may return products within 30 days of receiving their order without providing a reason. The returned products must be unused, in their original packaging, and accompanied by proof of purchase.

For more details, please review our Return Policy.

SECTION 5 - SHIPPING AND DELIVERY

We currently ship to countries within the European Union. Shipping fees and delivery times vary based on the destination. While we aim to ship orders within five (5) working days, delivery times are estimates and not guaranteed.

Flamenco MTB is not responsible for delays caused by shipping providers or unforeseen circumstances.

SECTION 6 - PAYMENTS

We accept payments via credit cards, debit cards, and PayPal. All payments must be completed at the time of purchase. We reserve the right to refuse or cancel an order if we suspect fraud or other unauthorized activities.

SECTION 7 - PROHIBITED CONDUCT

Users are prohibited from engaging in activities on our website that include, but are not limited to:

Submitting false or misleading information.
Uploading harmful, offensive, or insulting reviews/comments.
Violating any intellectual property rights or privacy laws.

We reserve the right to remove any user-generated content that violates these Terms or is deemed inappropriate at our discretion.

SECTION 8 - INTELLECTUAL PROPERTY

All content on this website, including but not limited to text, graphics, logos, and images, is the property of Flamenco MTB or its content suppliers and is protected by copyright and trademark laws. Unauthorized use of any material on this site is prohibited.

SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our website or services will be uninterrupted, secure, or error-free.

Flamenco MTB shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to errors in content or delays in delivery.

SECTION 10 - GOVERNING LAW

These Terms and Conditions and any separate agreements shall be governed by and construed in accordance with the laws of the Netherlands.

SECTION 11 - CONTACT INFORMATION

Questions regarding the Terms and Conditions should be sent to us at info@flamencomtb.com.